TOUGH conversations are those that
• we would rather not engage in
• involve uncomfortable emotions
• we fear will result in a bad outcome
• really matter!
Elder/Probate Conflict Management Services ease tough
conversations when it is no longer
appropriate to avoid them!
UPCOMING TRAININGS
Conflict Management Skills Training
for Eldercare Professionals - June 19, 2012
Eldercare Essentials - October 2, 2012
Elder Mediation (for trained mediators) - October 3, 4, & 5, 2012
All trainings approved for Continuing Legal Education
Link to CSA Journal article by Debbie Reinberg about elder mediation
"Add a New "Must" Professional to Your Network"